Legal
Last updated October 1, 2026
CARPA NYC is operated by Christopher Naipaul, Sole Proprietor (“CARPA NYC”, “we”, “us”, “our”), located in New York, New York. When you book a session or use this website, you are entering into an agreement with Christopher Naipaul, Sole Proprietor, trading as CARPA NYC.
CARPA NYC provides private, in-home hand and wrist wellness sessions (“the Service”) lasting approximately 60 minutes, delivered in your home within New York City. The Service is a general wellness experience. It is not medical care: we do not diagnose conditions, provide treatment, or offer rehabilitation, and nothing on this website should be read as medical advice. If you have an injury or a medical concern, please seek care from an appropriate medical provider. As with any physical activity, consult your physician before booking if you have doubts about whether a wellness session is suitable for you.
By using this website, requesting a session, or purchasing a session or program, you agree to these Terms & Conditions. If you do not agree, please do not use the website or the Service. You confirm that you are at least 18 years old, or that a parent or guardian books on your behalf, and that you have authority to bind any organization on whose behalf you book.
When you request a session, a time is temporarily held for you while you complete checkout. Completing a booking does not by itself finalize the appointment: after checkout, a member of our team — Dr. Christopher Naipaul, PT, DPT or Kelsey Naipaul, MS, OTR/L — will call you within one hour to confirm your appointment time and your New York City address. A single Reset is paid in full at checkout. For CARPA 8, $197 is charged at checkout for the first session. By choosing CARPA 8, you authorize a $197 charge to the same card after each of the next seven completed sessions. You are not charged for a session that does not take place.
Payment, billing, tax, cancellation and refund mechanics for orders placed through our checkout are handled by our online reseller, Paddle. For those mechanics, Paddle’s Buyer Terms apply: https://www.paddle.com/legal/checkout-buyer-terms. If you prefer to schedule by phone and pay in person by check, call us at (646) 868-2028.
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
You agree not to misuse the website or the Service. In particular, you must not:
You agree to provide accurate, current information when booking (including your name, contact details and service address) and to keep it up to date. You are responsible for keeping access to your devices and email secure, and for activity carried out under your booking.
Sessions take place in your home. You agree to provide a safe, appropriate space for the session, to treat our providers with respect, and to tell your provider about anything that affects your comfort during the session. We may decline or end a visit where the environment is unsafe, where the request falls outside the wellness scope of the Service, or where a person’s conduct is inappropriate; in such cases our refund policy and applicable law govern any payment adjustment.
The website and its content — including text, design, images, video, the CARPA NYC name and branding — are owned by Christopher Naipaul, Sole Proprietor and protected by intellectual property law. We grant you a limited, non-exclusive, non-transferable right to view the website and use the Service for your personal, non-commercial purposes under your selected plan. All other rights are reserved.
We work to keep the website available and bookings accurate, but we do not guarantee that the website will be uninterrupted or error-free, and available appointment times depend on provider schedules. Sessions are subject to location and schedule within New York City.
We may suspend or terminate access to the website or the Service, with or without notice, if you materially breach these terms, fail to pay amounts due, create a security or fraud risk, or repeatedly or seriously violate our policies. You may stop using the Service at any time. If your access ends, we will handle any amounts you have paid in line with our Refund Policy, and we will delete or anonymize your personal data in line with our Privacy Notice.
To the fullest extent permitted by law, the website and the Service are provided “as is” and “as available”, and we disclaim all implied warranties, including merchantability and fitness for a particular purpose. We do not warrant that the Service will meet every individual expectation or that wellness outcomes are guaranteed.
To the fullest extent permitted by law, our aggregate liability arising out of or relating to the Service is limited to the fees you paid to us in the twelve (12) months before the event giving rise to the claim. We are not liable for indirect, incidental, consequential or special damages, including lost profits, lost data, or loss of goodwill. Nothing in these terms limits liability for fraud, for death or personal injury caused by negligence, or for anything else that cannot lawfully be limited.
You agree to indemnify and hold us harmless from claims, damages and expenses arising from your misuse of the Service, your breach of these terms, or content or information you provide to us.
We may update these terms from time to time. We will post the updated version on this page with a new “Last updated” date, and continued use of the website or the Service after that date means you accept the updated terms.
These terms are governed by the laws of the State of New York, without regard to conflict-of-law rules. The state and federal courts located in New York County, New York have exclusive jurisdiction over any dispute arising from these terms or the Service.
You may not assign your rights under these terms without our written consent. We may assign our rights in connection with a merger, reorganization, or sale of assets. We are not liable for delays or failures to perform caused by events beyond our reasonable control, including severe weather, emergencies, or infrastructure failures.
Questions about these terms? Call us at (646) 868-2028.